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Average IT Guy

  • Limited knowledge
  • Unavailable when sick or on vacation
  • Lacks documentation skills
  • Poor time management
  • Lacks IT management tools
  • You often get his voicemail
  • Takes forever to get anything done
  • Predictable Costs
  • Team-based knowledge
  • Available 24x7x365
  • Proactive Support
  • Complete IT management tools
  • Strategic IT business consulting
  • No technical geek speak
  • Talk to a real person every time you call
  • 60 minute response time guarantee

Average IT Company

  • Makes $$$ when you have issues
  • Misalignment of goals
  • Charges you for onsite support
  • Unpredictable monthly fees
  • 9x5 support
  • Don’t guarantee their work
  • Often don’t stay within budget