Are you looking for IT support for the financial industry in the San Antonio and Hill Country area with experience supporting banks, accounting, bookkeepers and financial services firms? Monroy IT Services works with finance professionals to better their maintenance, support and network infrastructure and cap their monthly cost for all their IT service needs.

Security is crucial for financial institutions. Monroy ITS delivers the highest security requirements a financial institution can demand, and this is what distinguishes us from our competitors. Our unrivaled level of security is due to direct integration with Windows Security, 256 bit AES data encryption for all data transferred and active directory support. Access rights are unique for each individual user. Our special IP-filter tables restrict access to specific IP addresses and sub-networks.

Monroy IT Services offers a wide array of IT Solutions and Support, including technology consulting, managed IT support, help desk services, disaster recovery planning, system audits, cloud computing services and storage solutions. At Monroy ITS, we personalize our IT management services for each organization and take the time to understand your organization to provide custom tailored solutions that meet your specific needs.

By providing Managed IT Services to financial organizations, we understand the importance of having a secure, consistent and professional system in place. We take security seriously and handle your account with professional stability. Make the decision to use Monroy ITS as your Managed IT Support Vendor and be confident that your technology is in good hands.

Monroy IT Services is experienced in supporting the unique needs of financial institutions, with a number of long-term customers in the financial fields. We specialize in:

  • Security compliance
  • Firewalls, intrusion detection and prevention
  • PC network design and support
  • Servers and workstations
  • Backup and disaster recovery
  • We provide remote monitoring, maintenance and support by our local staff 24/7. Issues, updates, and repairs are handled before they ever become a problem.

Here are some of the services you can expect:

Server & Desktop Management – Computer systems and servers are updated, backed up and managed remotely. Your network is monitored and issues can be found and resolved long before they result in an issue.
Remote Support – Telephone and internet support are available 24 hours a day, 7 days a week. Our local staff resolves most issues remotely, getting you back up and running quickly.
Fast, Onsite Response – Because we are local, our uniformed technicians drive company trucks to your company’s location. Our team is ready to help at your location for any issues or failures that require an onsite visit.
Client Support Portal – Use our online support area for managing your account online. Submit and track tickets quickly and easily from your computer.
IT Planning & Consulting – Our team of experts can help you decide on the best hardware and software choices to fit your needs now and in the future. From Windows to Mac to Linux, we can support it all.

They Saved My Business And Livelihood

My firm had a catastrophic incident take place, right at the time of a critical deadline. I knew George Monroy through business related organizations. In a panic, we called George, an over the phone, he was able to help us pinpoint our problem (ransomware) and advise us on what to do right then. He came to the office and fixed what could have been a devastating outcome! His calmness and confidence was very reassuring and made me feel comfortable that we had the right IT expert working on our system. I'm happy to say that George Monroy saved the day, and equipped my office for the prevention of another catastrophe. I would recommend George and Monroy IT Services to anyone looking for exceptional IT service.

Suzann M. Woodward CPA
Monroy IT Services
5 / 5 stars

Monroy IT Services Is Always Available When I Need Them And Helps Me Meet Compliance

My previous IT consultant had slightly lower pricing than Monroy IT Services but her service was lacking. As a CPA my busiest time of the year is in the spring and my previous consultant was not always available when I needed her. She also lacked the knowledge of compliance for my industry so could not recommend the right vendors and products for me. George Monroy always has someone available and he keeps current and compliant with the standards in my industry.

Katrina R. Kite CPA
Monroy IT Services
5 / 5 stars