Case Study
San Antonio Masonry & Steel

The Problem

With two locations, San Antonio Masonry & Steel serves as a one-stop shop for the building supply industry. The company prides itself on quality and service in everything it does, including timely order processing for its customers. As business continually grew, however, the company was finding that consistently delivering that quality and service was proving to be a problem.

Business Challenges

  • Disparate, poorly configured IT systems
  • Aging servers causing frequent system crashes
  • Unpredictable monthly IT service costs
  • Lack of timely, effective IT service support

Solution

  • Cloud-based servers
  • Continuous monitoring
  • Predictable monthly service plan

Business Results

  • Minimized downtime
  • Reduced capital expenses
  • Freed up physical space
  • More reliable, faster processing speeds to deliver better customer service
  • Better, proactive security and maintenance

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