24/7 Support 24/7 Support

24/7 Support

Monroy IT Services partners with your company to secure your revenue and keep your business running. Never go without IT service again, because our 100% US based support is here for you 24/7.

Predictable Cost Predictable Cost

Predictable Cost

Our specific service model is one of the best business decisions you'll make. Always get excellent service and timely solutions. All labor is covered and stays predictable with a simple flat-rate monthly plan.

Built Around You Built Around You

Built Around You

We customize innovative, effective solutions to help your business run smoothly, whether or not you have an internal IT staff. Our IT management is built on efficiency, and offers both on-site and remote support.

Aligned Success Aligned Success

Aligned Success

Our technical experts provide the support you need to keep your network up and running so your staff stays productive. Monroy IT Services' proactive IT solutions solve problems before they affect your business.

Why Choose Monroy IT Services?

Monroy IT Services provides IT support throughout the greater San Antonio and Hill Country areas. Our team of experts provides reliable on-site support. We’re there when you need us, ensuring seamless productivity within your systems and providing the level of attention your business deserves. We value long-term relationships with our clients and will work closely with your business to ensure that you have all the technology resources for software and hardware that you need to be successful.

You Want To GROW

You want an expert with experience helping fast-growing and multi-location companies increase efficiencies, streamline processes and stop worrying about their technology – and ultimately GROW their businesses.

You Want Proactive Support

You want your infrastructure monitored so that we know when something needs to be fixed – BEFORE you even know about it. Then we take the steps to design and present solutions so you can run your business worry-free.

You Want Enterprise-Class Experience

Owners have 29 years of combined experience in enterprise IT Environments. We enjoy applying those principles to our customer’s businesses so that they can compete with larger companies.

You Want To Improve Your Processes

Our unique business systems analysis expertise allows us to show you what business and technology processes are holding you back. We want to help you grow by removing your technology challenges.

You Want To Talk To A Real Person Every Time You Call

We answer your call live, so you can talk to a real person and get your issue resolved quicker.

You Want Help Whenever You Need It - 24/7/365

Our Texas-based support desk is available when you are working no matter what time of day that is. You will have a phone number to call support anytime you need it. We are there for you any time and always. And we have a 96% customer service satisfaction rating!

You Want Predictable Costs

You’ll never be surprised. We offer an all-inclusive proactive, reliable and affordable support plan. Many companies bill IT support through prepaid blocks or time and material invoices – meaning the more problems a client has, the more the client pays. At Monroy IT Services, we do things differently. Our fixed-fee support plan enables you to manage IT costs and avoid unpredictable IT spending.


The Monroy IT Services team consists of Project Managers, System Analysts, Qualified Network Analysts, Network Administrators, Web Developers and Desktop Support Technicians. Clients receive years of collective knowledge in innovative IT support. Our team maintains the highest levels of technology and security certifications, so you can be confident when entrusting your organization’s IT environment to us.

  1. All
  2. Executives
  3. Business Development
  4. NOC
  5. Support Desk
  • George Monroy
    George Monroy
    President & CEO
  • Emily Monroy
    Emily Monroy
    VP & CFO
  • Zach Eshelman
    Zach Eshelman
    Support Desk & NOC Manager
  • Nathan Bronsveld
    Nathan Bronsveld
    Core Services Engineer
  • Jay Coots
    Jay Coots
    Technical Services Engineer
  • Ron Davis
    Ron Davis
    Technical Services Engineer
  • Joseph Deskin
    Joseph Deskin
    Technical Services Engineer
  • Eric L. Hoffman
    Eric L. Hoffman
    Technical Services Engineer
  • Greg Bower
    Greg Bower
    Channel Manager
  • Stephen Limonta
    Stephen Limonta
    Channel Relationship Technician
  • Tate West
    Tate West
    Technical Services Engineer
  • Dylan Wood
    Dylan Wood
    Technical Services Engineer
  • Eric Barnes
    Eric Barnes
    Technical Services Engineer
  • Joseph Burt
    Joseph Burt
    Technical Services Engineer
  • Luke Glover
    Luke Glover
    Research & Development Manager
  • Joe Parr
    Joe Parr
    Manager of Backup and Disaster Recovery
  • Kayley Lantrip
    Kayley Lantrip
    Marketing Coordinator
  • Josh Armstrong
    Josh Armstrong
    Core Services Engineer
  • Sage Driskell
    Sage Driskell
    Core Services Engineer
  • Michael Copeland
    Michael Copeland
    Creative Director
  • Misty Kaufman
    Misty Kaufman
    Sales Development Representative
  • Ross O'Neal
    Ross O'Neal
    Digital Designer
  • Cody Peters
    Cody Peters
    Technical Services Engineer
  • Drew Lessard
    Drew Lessard
    Core Services Engineer
  • Jeff Nix
    Jeff Nix
    Technical Services Engineer
  • Kelly Tyson
    Kelly Tyson
    Technical Services Engineer
  • Matt Mariaux
    Matt Mariaux
    Technical Services Engineer
  • Michael Hightower
    Michael Hightower
    Core Services Engineer
  • Isaac Howell
    Isaac Howell
    Technical Services Engineer
  • Khoi Le
    Khoi Le
    Technical Service Engineer
  • Vishal Rambaran
    Vishal Rambaran
    Technical Services Engineer
  • Jeremy Green
    Jeremy Green
    Technical Services Engineer
  • Chris Nash
    Chris Nash
    Project Engineer
  • EJ Nduka
    EJ Nduka
    Technical Services Engineer
  • Todd Harker
    Todd Harker
    Technical Services Engineer
  • Trent Shaw
    Trent Shaw
    Technical Services Engineer
  • Zack Simmons
    Zack Simmons
    Technical Services Engineer
  • Michelle Bowers
    Michelle Bowers
    Technical Services Engineer
  • Mark Munt
    Mark Munt
    Technical Services Engineer
  • Bryan Levinsky
    Bryan Levinsky
    Technical Services Engineer
  • Michael Hanson
    Michael Hanson
    Technical Services Engineer
  • RJ Alvarade
    RJ Alvarade
    Technical Services Engineer
  • Vinat Kettavong
    Vinat Kettavong
    Technical Services Engineer
  • Chris Wilcox
    Chris Wilcox
    Technical Services Engineer
  • Scott Anderson
    Scott Anderson
    Technical Services Engineer
  • Gavin Reaves
    Gavin Reaves
    Technical Services Engineer
  • Landon Davis
    Landon Davis
    Technical Services Engineer
  • Cameron Conkle
    Cameron Conkle
    Technical Services Engineer
  • Moe Alasaad
    Moe Alasaad
    Technical Services Engineer
  • Christopher Flippo
    Christopher Flippo
    Technical Services Engineer
  • David Petrauskas
    David Petrauskas
    Technical Services Engineer
  • Matt Hubbard
    Matt Hubbard
    Technical Services Engineer
  • Courtney Ford
    Courtney Ford
    Graphic Design Intern
  • Dan Parker
    Dan Parker
    Technical Services Engineer
  • Anthony Egwu
    Anthony Egwu
    Technical Services Engineer
  • Alexis Williams
    Alexis Williams
    Marketing Intern
  • Paul Moses
    Paul Moses
    Technical Services Engineer
  • Andrew Coonrad
    Andrew Coonrad
    Technical Services Engineer
  • Nathan Heydon
    Nathan Heydon
    Technical Services Engineer
  • Rene Sawyer
    Rene Sawyer
    Technical Services Engineer
  • Kyle Landon
    Kyle Landon
    Technical Services Engineer
  • Nick Weaver
    Nick Weaver
    Technical Services Engineer