Why Managed IT Services?

With our predictable and all-inclusive monthly pricing, maintaining and monitoring your network is completely our responsibility. Our proactive approach to your business IT services will guarantee that your network is running smoothly. Reduce cost while gaining access to a team of trained engineers who do nothing but ensure your business is protected and efficient. Stop waiting for your technology to fail before you address potential issues with our problem management system. We operate exactly like how your own internal IT department would operate, except you receive all the benefits without having to manage IT on your own. We act as your IT service management team for every aspect of your IT needs. That way, you can focus on growing and improving your business in ways only you can!

Monroy IT Services actively maintains and monitors your network and devices with our total system management approach. Adding new members to your team? Fantastic! Moving? No problem. With our all-inclusive pricing, all labor is completely covered. From setting up new devices for new employees all the way to preparing your technology for a move, it's all included. Our team will even come back out to your new location to properly set up your technology after your move.

Benefits

  • Peace of mind
  • Predictable monthly pricing
  • All-inclusive pricing means labor is always covered
  • Access to 24/7/365 live support
  • Increased operational efficiency
  • Reduced operating costs
  • Asset management system
  • Cost-effective access to enterprise-level support
  • Proactive monitoring and maintenance
  • Allows you to focus on running your business and not the technology
  • 24/7/365 monitoring

Monroy IT Services provides the technology you need to simplify your budget and get ahead of the competition. Assisting businesses in the San Antonio Area, our flat rates include computer network maintenance and IT Management services when you need them, to guarantee your IT is always working for the same predictable cost.

Whether your business requires network management, asset management, computer network installation, IT system management services, computer network maintenance services, network consulting and integration services, network and server support, computer server management service, wireless networking, on-site & remote support, or IT support consulting - we're there for you.

Our professional staff understands that your company has unique IT support and business needs. When you have a dependable partner in computer network maintenance, you can get back to running your business.

We'd Love To Speak With You

Regardless if you already have an internal IT team, a company you call when your technology breaks, or a designated staff member who handles IT in their spare time, we work with a combination of organizational structures and have the right solution for your business.

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We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

What Our Clients Say

Problems Get Resolved In Minutes!

If you're looking for a family owned, honest and caring company that puts the client needs first, you don't need to look any further than Monroy IT Services.  We love the peace of mind that our clients' information is protected at all times.  We always receive personal service and our problems get resolved within minutes - we don't have to wait on hold for hours to speak with someone.

Sabrina Lennhoff-Brown Reliance Retirement
San Antonio, TX

All-inclusive Support Takes The Headaches Away

The team at Monroy IT Services is very responsive and takes away all technology headaches.  The all-inclusive plan allows me to budget my expenses and never have any surprises.  I especially enjoy that I can tell my whole team to just call Monroy IT Services for help.

Petra McCann Allegra San Antonio
San Antonio, TX

Great Customer Service

Monroy ITS goes above and beyond our expectations. One thing they have that is better than other IT firms is their great customer service. If somebody were to ask me why they should choose Monroy ITS I would say that they truly care about our needs.

Robbin Bostick San Antonio Masonry
San Antonio, TX

Never Have To Worry About Down Time!

Monroy IT Services provides us with excellent response time and we never have to worry about extended down time.  We can easily call or email for help any time we need - 24/7.  All of their processes are very well organized and easy to use.

Stephen Kramer Stephen J. Kramer Architecture and Design
San Antonio, TX

Competence and Expertise In Managing Our Systems! It's All About The Value

The biggest benefit of switching to Monroy IT Services is their competence and expertise in managing our IT needs. They offer straight-forward and easy-to-understand communication about our technology and I appreciate the information and professionalism delivered with the Quarterly Executive Business Review. The service is well worth the investment. I feel so very comfortable with your company's level of expertise in all levels of managing our IT.  We have had companies that cost less, but it ended up costing us so much more in the end having to fix major mistakes.  Give Monroy IT Services a call - you will be glad you did.

Michelle Roach, BS, MA, CCRC Director of Operations Quality Research, Inc.
San Antonio, TX

IT issue turnaround times are quick

The biggest benefit for us has been the quick turnaround on IT issues and the constant communication. Monroy ITS has evaluated our network hardware and software and made helpful recommendations on upgrades. They are the best IT company I have worked with. They have great service, knowledge, communication and easy to request support 24/7.

Lupe Barron San Antonio Masonry
San Antonio, TX

Direct Communication and Very Quick Response!

Monroy IT provides very quick response to any issues we report.  They implemented extremely beneficial security solutions and even add equipment upgrades at no extra cost.

Russell Rudd Southwest Oncology Group

We now have a team of professionals

I know that, now, we are better prepared to handle a cataclysmic situation. I don’t have to worry so much about IT issues and I can focus on growing the company.  The in-depth analysis of our network has been very helpful in identifying weak points and helps maintain network reliability. In the world of IT issues, there is always some new problem that seems to creep up that your in-house guy will have to research and try to fix. With Monroy IT Services, you get more than just one guy. You get a team of professionals that together can fix any problem.

Jimmy Chittim Flying Circle
Boerne, TX

Monroy IT Services Might Not Be The Cheapest Option But You Are Definitely Getting Your Money's Worth

George is extremely knowledgeable in his field and ALWAYS responds immediately to our needs. He goes above and beyond his expected duties to get the job done. His services might not be the absolute cheapest option, but with Monroy ITS you are definitely getting your money's worth and more. These are the intangibles that you won't find with just any company.

We had been operating without a working backup system. As the organization continued to grow, we began to see an increasing risk of losing important data. It became necessary to have Monroy ITS monitor our backups and network. At first we were hesitant to spend the money on these services but after a few "scares" with our server freezing up, we realized it was a sound investment. George understands our business and recommends the appropriate technologies to protect our business.

Olivia Burdick Rainbow Senior Center
Boerne, TX

Monroy IT Services Is Willing To Do Whatever It Takes

The biggest benefits we have experienced by partnering with Monroy IT Services have been great customer service, attention to detail and quick response times. Monroy IT Services is very attentive and available to us any time we need them. I highly recommend George Monroy and Monroy IT Services because they are honest, provide exquisite customer service, and are willing to do whatever it takes to resolve issues quickly.

Nicole Chapman Rainbow Senior Center
Boerne, TX

Monroy IT Services Is Always Available When I Need Them And Helps Me Meet Compliance

My previous IT consultant had slightly lower pricing than Monroy IT Services but her service was lacking. As a CPA my busiest time of the year is in the spring and my previous consultant was not always available when I needed her. She also lacked the knowledge of compliance for my industry so could not recommend the right vendors and products for me. George Monroy always has someone available and he keeps current and compliant with the standards in my industry.

Katrina R. Kite Katrina R. Kite CPA
Boerne, TX