Why Managed IT Services?

With our predictable all-inclusive monthly pricing, maintaining and monitoring your network is completely our responsibility. Our proactive approach to IT will guarantee that your network is running smoothly. Reduce cost while gaining access to a team of trained engineers who do nothing but ensure your business is protected and efficient. Stop waiting for your technology to fail before you address potential issues. We operate exactly like how your own internal IT department would operate except you receive all the benefits without having to manage it on your own. That way, you can focus on growing and impacting your business in ways only you can!

Monroy IT Services actively maintains and monitors your network and devices. Adding new members to your team? Fantastic! Moving? No problem. With our all-inclusive pricing, all labor is completely covered. From setting up new devices for new employees all the way to preparing your technology for a move, it's all included. Our team will even come back out to your new location to properly set up your technology after your move.

Benefits

  • Peace of mind
  • Predictable monthly pricing
  • All-inclusive means labor is always covered
  • Access to 24/7/365 live support
  • Increased operational efficiency
  • Reduced operating costs
  • Cost-effective access to enterprise-level support
  • Proactive monitoring and maintenance
  • Allows you to focus on running your business and not the technology
  • 24/7/365 monitoring

We'd Love To Speak With You

Regardless if you already have an internal IT team, a company you call when your technology breaks, or a designated staff member who handles IT in their spare time, we work with a combination of organizational structures and have the right solution for your business.

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We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

What Our Clients Say

Great Customer Service

Monroy ITS goes above and beyond our expectations. One thing they have that is better than other IT firms is their great customer service. If somebody were to ask me why they should choose Monroy ITS I would say that they truly care about our needs.

San Antonio Masonry
Monroy IT Services
5 / 5 stars

IT issue turnaround times are quick

The biggest benefit for us has been the quick turnaround on IT issues and the constant communication. Monroy ITS has evaluated our network hardware and software and made helpful recommendations on upgrades. They are the best IT company I have worked with. They have great service, knowledge, communication and easy to request support 24/7.

San Antonio Masonry
Monroy IT Services
5 / 5 stars

Flat Rate IT With No Hourly Fees Is Great

The biggest benefit to my company has been being able to call and get help right away while not worrying about hourly fees. With Monroy IT Services we always know the status of our support requests and projects and know they are working as quickly and efficiently as possible to complete them. They also share their wealth of knowledge to educate me and my staff on IT issues. I would say, if you don't want to have to worry about the cost, efficiency and security of your IT network, call Monroy IT Services.

Johnson Eye Care
Monroy IT Services
5 / 5 stars

We now have a team of professionals

I know that, now, we are better prepared to handle a cataclysmic situation. I don’t have to worry so much about IT issues and I can focus on growing the company. The in-depth analysis of our network has been very helpful in identifying weak points and helps maintain network reliability. In the world of IT issues, there is always some new problem that seems to creep up that your in-house guy will have to research and try to fix. With Monroy IT Services, you get more than just one guy. You get a team of professionals that together can fix any problem.

Flying Circle
Monroy IT Services
5 / 5 stars

Monroy IT Services Might Not Be The Cheapest Option But You Are Definitely Getting Your Money's Worth

George is extremely knowledgeable in his field and ALWAYS responds immediately to our needs. He goes above and beyond his expected duties to get the job done. His services might not be the absolute cheapest option, but with Monroy ITS you are definitely getting your money's worth and more. These are the intangibles that you won't find with just any company.

We had been operating without a working backup system. As the organization continued to grow, we began to see an increasing risk of losing important data. It became necessary to have Monroy ITS monitor our backups and network. At first we were hesitant to spend the money on these services but after a few "scares" with our server freezing up, we realized it was a sound investment. George understands our business and recommends the appropriate technologies to protect our business.

Rainbow Senior Center
Monroy IT Services
5 / 5 stars

Monroy IT Services Is Always Available When I Need Them And Helps Me Meet Compliance

My previous IT consultant had slightly lower pricing than Monroy IT Services but her service was lacking. As a CPA my busiest time of the year is in the spring and my previous consultant was not always available when I needed her. She also lacked the knowledge of compliance for my industry so could not recommend the right vendors and products for me. George Monroy always has someone available and he keeps current and compliant with the standards in my industry.

Katrina R. Kite CPA
Monroy IT Services
5 / 5 stars

Monroy IT Services Is Willing To Do Whatever It Takes

The biggest benefits we have experienced by partnering with Monroy IT Services have been great customer service, attention to detail and quick response times. Monroy IT Services is very attentive and available to us any time we need them. I highly recommend George Monroy and Monroy IT Services because they are honest, provide exquisite customer service, and are willing to do whatever it takes to resolve issues quickly.

Rainbow Senior Center
Monroy IT Services
5 / 5 stars