Evolve Your Business with VoIP

Monroy IT Services provides state-of-the-art Cytracom hosted VoIP solutions. Unlike traditional PBX systems, it's delivered without the expensive setup and bulky hardware. Because hosted VoIP is cloud-based, installation is quick and you are able to seamlessly integrate multiple locations. With well over 150 enterprise-class features, you'll save time and money, scale freely, connect employees anywhere, and have an entire team to support your needs.

Key features include:

  • Voicemail to text/email
  • Personal assistant
  • Hunt groups
  • Company directory
  • Custom on-hold music
  • Time of day routes
  • Do not disturb
  • Custom caller ID

Benefits

  • 24x7 support
  • Simple phones
  • Advanced phone service
  • Crystal-clear, HD voice
  • Business continuity
  • Seamless phone to PC integration
  • In-depth call insights
  • Over 150+ features

Transform Your Business

With VoIP, you're giving your team the ability to be productive on the road or in the office. With over 150+ enterprise features, we have what you need to transform your business.

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We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

What Our Clients Say

Great Customer Service

Monroy ITS goes above and beyond our expectations. One thing they have that is better than other IT firms is their great customer service. If somebody were to ask me why they should choose Monroy ITS I would say that they truly care about our needs.

San Antonio Masonry
Monroy IT Services
5 / 5 stars

IT issue turnaround times are quick

The biggest benefit for us has been the quick turnaround on IT issues and the constant communication. Monroy ITS has evaluated our network hardware and software and made helpful recommendations on upgrades. They are the best IT company I have worked with. They have great service, knowledge, communication and easy to request support 24/7.

San Antonio Masonry
Monroy IT Services
5 / 5 stars

Flat Rate IT With No Hourly Fees Is Great

The biggest benefit to my company has been being able to call and get help right away while not worrying about hourly fees. With Monroy IT Services we always know the status of our support requests and projects and know they are working as quickly and efficiently as possible to complete them. They also share their wealth of knowledge to educate me and my staff on IT issues. I would say, if you don't want to have to worry about the cost, efficiency and security of your IT network, call Monroy IT Services.

Johnson Eye Care
Monroy IT Services
5 / 5 stars

We now have a team of professionals

I know that, now, we are better prepared to handle a cataclysmic situation. I don’t have to worry so much about IT issues and I can focus on growing the company. The in-depth analysis of our network has been very helpful in identifying weak points and helps maintain network reliability. In the world of IT issues, there is always some new problem that seems to creep up that your in-house guy will have to research and try to fix. With Monroy IT Services, you get more than just one guy. You get a team of professionals that together can fix any problem.

Flying Circle
Monroy IT Services
5 / 5 stars

Monroy IT Services Might Not Be The Cheapest Option But You Are Definitely Getting Your Money's Worth

George is extremely knowledgeable in his field and ALWAYS responds immediately to our needs. He goes above and beyond his expected duties to get the job done. His services might not be the absolute cheapest option, but with Monroy ITS you are definitely getting your money's worth and more. These are the intangibles that you won't find with just any company.

We had been operating without a working backup system. As the organization continued to grow, we began to see an increasing risk of losing important data. It became necessary to have Monroy ITS monitor our backups and network. At first we were hesitant to spend the money on these services but after a few "scares" with our server freezing up, we realized it was a sound investment. George understands our business and recommends the appropriate technologies to protect our business.

Rainbow Senior Center
Monroy IT Services
5 / 5 stars

Monroy IT Services Is Always Available When I Need Them And Helps Me Meet Compliance

My previous IT consultant had slightly lower pricing than Monroy IT Services but her service was lacking. As a CPA my busiest time of the year is in the spring and my previous consultant was not always available when I needed her. She also lacked the knowledge of compliance for my industry so could not recommend the right vendors and products for me. George Monroy always has someone available and he keeps current and compliant with the standards in my industry.

Katrina R. Kite CPA
Monroy IT Services
5 / 5 stars

Monroy IT Services Is Willing To Do Whatever It Takes

The biggest benefits we have experienced by partnering with Monroy IT Services have been great customer service, attention to detail and quick response times. Monroy IT Services is very attentive and available to us any time we need them. I highly recommend George Monroy and Monroy IT Services because they are honest, provide exquisite customer service, and are willing to do whatever it takes to resolve issues quickly.

Rainbow Senior Center
Monroy IT Services
5 / 5 stars